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Late or damaged baggage

Sometimes baggage is delayed or damaged during the flight. Our customer service will help you with any baggage-related problems.

Baggage delay or damage

Baggage delays should be promptly reported to the officials in the airport arrival hall immediately after the flight. Remember, the airline is responsible for any delayed or damaged baggage. For more detailed information on baggage, please reach out to your airline.

If delayed baggage is found, the passenger will be informed, and the airline will proactively make arrangements for the baggage to be delivered.

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